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So close and yet so far
Molloi
So close and yet so far
Jesper's Bar And Kitchen的点评
点评：I’m going to admit it didn’t get off to a great start when the drinks order came out wrong and instead of apologising the barman told me that “that was what the order had come through as”. He did return a bit later with the correct drink and a belated apology but the initial attitude didn’t inspire faith.
Having decided to forgo starters because they didn’t appeal and were quite highly priced we went straight for mains.
Unfortunately and for some reason I couldn’t quite work out there was a long delay on the mains but I have to say the waiter at this point was really spot on. Apologised for the long wait and provided some nibbles and a comp starter, I was beginning to get impressed. We even had the chef come out and apologise for the wait which we didn’t expect and was a nice touch.
And kudos to the chef the mains were beautifully cooked, I had the steak Diane which was quite lovely with a rich unctuous mushroom sauce and my wife the lamb which was pink and again really cooked to perfection.
At this point things went downhill badly. Our original waiter disappeared and the very quickly so did 2 of the chefs. We were left with one older gentleman (possibly the proprietor) who seemed a bit worse for wear and showed zero interest in asking if we’d like another drink or even a dessert. It was like we’d hit “clocking off” time and I do wonder if the junior chefs had a strict curfew.
When we heard the chef announce he was off home after waiting for someone to talk to us for about half an hour we gave up and asked for the bill. And then after the chap upstairs glassy eyed missed the request for the bill had to wave my hands in front of his face try and get him to acknowledge our presence, which was odd because he did seem very proactive in shmoozing some other tables.
So 3* - and for the first time ever I asked for the discretionary service charge removed because I expect some service and I would not have tipped the older chap. It was a bit like an episode of Ramsay’s kitchen Nightmares at the point he took over. My apology to the original waiter who deserved better.
If they sort out the wildly inconsistent service I think this would be a recommendation.
Having decided to forgo starters because they didn’t appeal and were quite highly priced we went straight for mains.
Unfortunately and for some reason I couldn’t quite work out there was a long delay on the mains but I have to say the waiter at this point was really spot on. Apologised for the long wait and provided some nibbles and a comp starter, I was beginning to get impressed. We even had the chef come out and apologise for the wait which we didn’t expect and was a nice touch.
And kudos to the chef the mains were beautifully cooked, I had the steak Diane which was quite lovely with a rich unctuous mushroom sauce and my wife the lamb which was pink and again really cooked to perfection.
At this point things went downhill badly. Our original waiter disappeared and the very quickly so did 2 of the chefs. We were left with one older gentleman (possibly the proprietor) who seemed a bit worse for wear and showed zero interest in asking if we’d like another drink or even a dessert. It was like we’d hit “clocking off” time and I do wonder if the junior chefs had a strict curfew.
When we heard the chef announce he was off home after waiting for someone to talk to us for about half an hour we gave up and asked for the bill. And then after the chap upstairs glassy eyed missed the request for the bill had to wave my hands in front of his face try and get him to acknowledge our presence, which was odd because he did seem very proactive in shmoozing some other tables.
So 3* - and for the first time ever I asked for the discretionary service charge removed because I expect some service and I would not have tipped the older chap. It was a bit like an episode of Ramsay’s kitchen Nightmares at the point he took over. My apology to the original waiter who deserved better.
If they sort out the wildly inconsistent service I think this would be a recommendation.
翻译：我承认一开始并不太顺利，饮料订单错了，酒保没有道歉，而是告诉我“订单就是这样的”。他稍后确实带着正确的饮料回来了，并迟来的道歉，但最初的态度并没有激发我们的信心。
我们决定放弃开胃菜，因为它们不吸引人而且价格相当高，所以我们直接点了主菜。
不幸的是，出于某种原因，我无法完全理解，主菜延迟了很长时间，但我不得不说，服务员此时的表现非常准确。他为漫长的等待道歉，并提供了一些小吃和免费开胃菜，我开始对他印象深刻。我们甚至让厨师出来为我们等待的时间道歉，这是我们没有想到的，这是一个很好的举动。
值得称赞的是，主菜做得非常漂亮，我点了黛安牛排，配上浓郁的蘑菇酱，味道非常好，我妻子点了粉红色的羊肉，同样做得非常完美。
这时，事情开始变得糟糕起来。我们原来的服务员不见了，很快两位厨师也消失了。只剩下一位年长的绅士（可能是老板），他看起来有点疲惫，一点也不想问我们是否想再喝点饮料，甚至想吃点甜点。就好像我们到了“下班”的时间，我确实想知道初级厨师是否有严格的宵禁。
当我们听到厨师宣布他要回家了，等了大约半个小时才有人和我们说话后，我们放弃了，要求结账。然后，楼上那个目光呆滞的小伙子没有接受结账的要求，我不得不在他面前挥挥手，试图让他注意到我们的存在，这很奇怪，因为他似乎非常主动地与其他桌子的人闲聊。
所以是 3* - 这是我第一次要求取消自由支配的服务费，因为我期待得到一些服务，而且我不会给那个老家伙小费。他接手的时候，有点像拉姆齐厨房噩梦的一集。我向原来的服务员道歉，他应该得到更好的待遇。
如果他们能解决服务不一致的问题，我认为这将是一个建议。
我们决定放弃开胃菜，因为它们不吸引人而且价格相当高，所以我们直接点了主菜。
不幸的是，出于某种原因，我无法完全理解，主菜延迟了很长时间，但我不得不说，服务员此时的表现非常准确。他为漫长的等待道歉，并提供了一些小吃和免费开胃菜，我开始对他印象深刻。我们甚至让厨师出来为我们等待的时间道歉，这是我们没有想到的，这是一个很好的举动。
值得称赞的是，主菜做得非常漂亮，我点了黛安牛排，配上浓郁的蘑菇酱，味道非常好，我妻子点了粉红色的羊肉，同样做得非常完美。
这时，事情开始变得糟糕起来。我们原来的服务员不见了，很快两位厨师也消失了。只剩下一位年长的绅士（可能是老板），他看起来有点疲惫，一点也不想问我们是否想再喝点饮料，甚至想吃点甜点。就好像我们到了“下班”的时间，我确实想知道初级厨师是否有严格的宵禁。
当我们听到厨师宣布他要回家了，等了大约半个小时才有人和我们说话后，我们放弃了，要求结账。然后，楼上那个目光呆滞的小伙子没有接受结账的要求，我不得不在他面前挥挥手，试图让他注意到我们的存在，这很奇怪，因为他似乎非常主动地与其他桌子的人闲聊。
所以是 3* - 这是我第一次要求取消自由支配的服务费，因为我期待得到一些服务，而且我不会给那个老家伙小费。他接手的时候，有点像拉姆齐厨房噩梦的一集。我向原来的服务员道歉，他应该得到更好的待遇。
如果他们能解决服务不一致的问题，我认为这将是一个建议。
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