Do not go!!! Rude staff, food never came, never ever returning!!
Roxy Ball Room York The Stonebow的点评
点评:I’m not really sure how anyone is writing anything good about this place! Went on Saturday as a group. Booked months in advance. Arrived at 7.15 as this is the time we were booked, girl behind the customer service counter couldn’t have been ruder. Took about 30 mins for them to take us to our activity. Food was booked for 8.30, also been pre booked for months. 9pm came, no food and not one member of staff seemed to care. 9.30 came and they brought 3 of the 14 meals out and said we’ve no food left!! And when we raised it the server said we’ll do you want this food or not! It’s laughable how awful they were and how bad service, food, drinks and everything was! I really wouldn’t recommend this as a night out! So many better places in York!! We’re hoping to get a refund!! Please don’t book if going on a night out, it completely ruined our night!
翻译:我真的不知道怎么会有人写关于这个地方的好话!周六我们一起去。提前几个月预定。我们 7 点 15 分到达,因为这是我们预定的时间,客服柜台后面的女孩粗鲁得不能再粗鲁了。他们花了大约 30 分钟才带我们去参加活动。食物预定在 8 点半,也提前几个月预定了。晚上 9 点来了,没有食物,而且似乎没有一名工作人员在乎。9 点半来了,他们把 14 份餐点中的 3 份端上来,说我们没有剩余的食物了!!当我们提出要求时,服务员说,我们不知道你是否想要这些食物!他们有多糟糕,服务、食物、饮料和一切都有多糟糕,真是可笑!我真的不推荐大家晚上来这里!约克有这么多更好的地方!!我们希望得到退款!!如果晚上出去玩,请不要预订,它完全毁了我们的夜晚!