下载App
旅行
账户
Tripadvisor用户
Disappointing experience
Albion House Ramsgate的点评
点评：I booked one of the top floor harbour view rooms for £140 bed & breakfast just the one night.
For that price I expected a larger room, it did appear larger in the photos.
No wardrobe, just a hanging space on the wall by the bed.
I had to use an external phone number to ring reception, no direct phone line from the room, I requested the iron and ironing board which the website gives the impression your room is already equipped with one.
It was a cheap travel iron which leaked a bit, and left a minor stain on the top I ironed.
No aircon in the room, but there was a fan provided which was noisy, I had the choice on a very warm night … experience a sauna like room or stay a bit cooler but bothered by the noise of the fan.
The bed was comfortable but the pillows were too soft, something that many hotels keep making this same mistake on.
I was thirsty in the night, but unfortunately the complimentary bottle of water was warm, carbonated (not still).
I would have appreciated a small fridge in the room, and the usual bottle of Still (not carbonated) water.
Lastly, annoyingly the bathroom door is fitted with a self closer, meaning the door was always in a closed position, as the room was hot from the day’s sun, I had to wedge the door open to get some cooler air.
The staff were friendly and helpful thankfully, and breakfast was decent.
I personally wouldn’t stay here again, at £140 a night, although it may be the going rate, The Albion should make some improvements to provide a better customer experience.
For that price I expected a larger room, it did appear larger in the photos.
No wardrobe, just a hanging space on the wall by the bed.
I had to use an external phone number to ring reception, no direct phone line from the room, I requested the iron and ironing board which the website gives the impression your room is already equipped with one.
It was a cheap travel iron which leaked a bit, and left a minor stain on the top I ironed.
No aircon in the room, but there was a fan provided which was noisy, I had the choice on a very warm night … experience a sauna like room or stay a bit cooler but bothered by the noise of the fan.
The bed was comfortable but the pillows were too soft, something that many hotels keep making this same mistake on.
I was thirsty in the night, but unfortunately the complimentary bottle of water was warm, carbonated (not still).
I would have appreciated a small fridge in the room, and the usual bottle of Still (not carbonated) water.
Lastly, annoyingly the bathroom door is fitted with a self closer, meaning the door was always in a closed position, as the room was hot from the day’s sun, I had to wedge the door open to get some cooler air.
The staff were friendly and helpful thankfully, and breakfast was decent.
I personally wouldn’t stay here again, at £140 a night, although it may be the going rate, The Albion should make some improvements to provide a better customer experience.
翻译：我预订了一间顶层海景房，价格为140英镑，含早餐，只住一晚。
这个价格我以为房间会更大，照片上看起来也确实更大。
没有衣柜，床边墙上只有一个挂衣服的地方。
我不得不用外线电话打前台，房间里没有直拨电话。我要求提供熨斗和熨衣板，但网站上显示房间已经配备了。
我拿到的是一台廉价的旅行熨斗，有点漏水，在我熨烫的台面上留下了一点污渍。
房间里没有空调，但有风扇，噪音很大。在一个非常温暖的夜晚，我可以选择……体验像桑拿房一样的房间，或者住在稍微凉爽一点的地方，但要忍受风扇的噪音。
床很舒服，但枕头太软了，很多酒店都犯同样的错误。
晚上我口渴难耐，但不幸的是，免费赠送的瓶装水是温的，是碳酸饮料（不是静止的）。
如果房间里能有个小冰箱，还有一瓶平常用的静水（不是碳酸水）就好了。
最后，浴室门装了自动闭门器，有点烦人，这意味着门总是关着。白天的阳光把房间晒得热乎乎的，我不得不用楔子把门打开才能换点凉风。
谢天谢地，工作人员很友好，乐于助人，早餐也不错。
我个人不会再住这里了，每晚140英镑，虽然这可能是市价，但阿尔比恩酒店应该改进一下，提供更好的顾客体验。
这个价格我以为房间会更大，照片上看起来也确实更大。
没有衣柜，床边墙上只有一个挂衣服的地方。
我不得不用外线电话打前台，房间里没有直拨电话。我要求提供熨斗和熨衣板，但网站上显示房间已经配备了。
我拿到的是一台廉价的旅行熨斗，有点漏水，在我熨烫的台面上留下了一点污渍。
房间里没有空调，但有风扇，噪音很大。在一个非常温暖的夜晚，我可以选择……体验像桑拿房一样的房间，或者住在稍微凉爽一点的地方，但要忍受风扇的噪音。
床很舒服，但枕头太软了，很多酒店都犯同样的错误。
晚上我口渴难耐，但不幸的是，免费赠送的瓶装水是温的，是碳酸饮料（不是静止的）。
如果房间里能有个小冰箱，还有一瓶平常用的静水（不是碳酸水）就好了。
最后，浴室门装了自动闭门器，有点烦人，这意味着门总是关着。白天的阳光把房间晒得热乎乎的，我不得不用楔子把门打开才能换点凉风。
谢天谢地，工作人员很友好，乐于助人，早餐也不错。
我个人不会再住这里了，每晚140英镑，虽然这可能是市价，但阿尔比恩酒店应该改进一下，提供更好的顾客体验。
© 2025 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
