点评:We have used this store a few times and the furniture (lounge suites and double bed) were difficult to put together but they’ve been great for quality.
However if you’re visiting the store to return an item it takes ages, over 30 minutes we waited. They have an express system which is a farce as everyone is in it and it’s slow. I was emailed a bar code that’s meant to make it quicker, it didn’t. It puts me off buying stuff there especially as Amazon and other companies and local shops are so much easier for returns.
The cafe works better when it’s earlier and quieter, we gave up on the queue at lunchtime and just bought a hot dog and chips from the take away downstairs. The quality and price of food and drinks is very good, especially if you register for an ikea card. However as it’s so cheap it can be very busy, very slow and a generally joyless experience. There were a lot of glum faces on a weekday lunchtime. 🙁
翻译:我们来过这家店几次,家具(休闲套件和双人床)组装起来比较费劲,但质量都很好。
但是,如果去店里退货,要等很久,我们等了30多分钟。他们有快速退货系统,但很慢,因为大家都在用,所以很麻烦。有人给我发了条形码邮件,说是想加快退货速度,但结果却事与愿违。这让我不太想在那里买东西,尤其是亚马逊和其他一些公司以及本地商店的退货都方便得多。
咖啡馆营业时间早、人少的时候效果更好,午餐时间我们放弃了排队,直接在楼下的外卖店买了个热狗和薯条。食物和饮料的质量和价格都很好,尤其是如果你注册了宜家会员卡的话。但是,因为价格便宜,所以店里可能会很拥挤,服务很慢,总体来说体验很不愉快。工作日的午餐时间,有很多人脸色阴沉。🙁