点评:We've dined at Keeper's in Oxford and enjoyed our meals. So with that in mind and the setting within the Mercure, Grand Hotel we decided to give it a try. There were a few tables available and we chose a booth. We were shown to the booth and shortly afterwards a male server came to our table. My initial thought was he didn't look like someone that would do that job. More like someone in a managerial position. We ordered our meals, Beefburger and chips and a Ham & Cheese Toastie with chips. He returned with the meals after a 10 to 15 minute wait and my wife immediately realised that her meal was a chicken burger. He asked her if she didn't mind chicken but that wasn't what she wanted.He presented me with my meal and said it was a Club Sandwich. It wasn't. I took a bite of my Ham & Cheese toastie and it was lukewarm. When he returned I told him and he agreed. We eventually received our chosen hot meals. When we settled up he waived the charge of the burger which was a nice gesture.
If we return to Bristol it wouldn't put us off trying this restaurant again. It was just one of those things that happen when you dine out. The restaurant was clean and comfortable and the menu was quite varied.
翻译:我们在牛津的 Keeper's 餐厅用餐,吃得很开心。因此,考虑到这一点以及美居大酒店的环境,我们决定尝试一下。有几张桌子可用,我们选择了一个摊位。我们被带到展位,不久之后一位男服务员来到我们的餐桌旁。我最初的想法是他看起来不像能胜任这份工作的人。更像是担任管理职务的人。我们点了我们的饭菜,牛肉汉堡和薯条以及带薯条的火腿和奶酪吐司。等了 10 到 15 分钟后,他带着饭菜回来了,我妻子立即意识到她的饭菜是鸡肉汉堡。他问她是否不介意鸡肉,但这不是她想要的。他把我的饭菜递给我,说是俱乐部三明治。事实并非如此。我咬了一口火腿奶酪吐司,味道不冷不热。当他回来时,我告诉了他,他同意了。我们最终收到了我们选择的热餐。当我们安顿下来时,他放弃了汉堡的费用,这是一个很好的姿态。
如果我们回到布里斯托尔,它不会阻止我们再次尝试这家餐厅。这只是你外出就餐时发生的事情之一。餐厅干净舒适,菜单种类繁多。