点评:Been a regular for a number of years and have ordered, perhaps very boringly, the same meal every time.
The price has always slightly varied, which has never been a massive issue as the quality was always brilliant.
However, delivery drivers always ask whether there’s a tip for them, despite a delivery fee always being included.
After a recent order, where the driver quite rudely asked if I wanted change, I noticed that items were missing from my order.
After calling the resturant to inform them of this, they called me back and said they weren’t going to come back out and deliver the remainder of my order - despite the fact I’d paid for the food, a delivery fee and tipped the delivery driver.
I was then told that they’d give me a bit extra next time, but that they were unable to send me an email, or give me any confirmation that would be the case. I just needed to mention it when I next rang.
I asked to be refunded for the items I didn’t receive and was greeted with “for god sake”
I won’t be ordering from them again as a result.
翻译:多年来一直是常客,每次都点同样的饭菜,也许很无聊。
价格总是略有不同,这从来都不是一个大问题,因为质量总是很棒。
然而,尽管送货费总是包含在内,但送货司机总是会询问是否需要给小费。
在最近的一次订单之后,司机非常粗鲁地问我是否需要换钱,我注意到我的订单中缺少一些物品。
在打电话给餐厅告知他们此事后,他们给我回了电话,说他们不会再回来交付我订单的剩余部分——尽管事实上我已经支付了食物费、送货费并给了小费。送货司机。
然后我被告知他们下次会给我一些额外的钱,但他们无法给我发送电子邮件,或给我任何确认。我只需要在下次打电话时提及即可。
我要求对未收到的物品进行退款,并得到了“看在上帝的份上”的问候
因此,我不会再向他们订购。