点评:My husband, daughter and I had a wonderful time, once again, at Hotel Madrigale. What impresses us each year is the staff. Sultan and Michael are always very friendly, attentive and professional in their work. One person, however, who always stands out is Angelo. He was off from work for two days when we first arrived. The hotel did not quite feel the same without him, everything was perfect, however something was missing. When Angelo greeted us the next morning with a very enthusiastic „Buongiorno“, we felt like we finally arrived in Bella Italia. His positive energy fills the room. He makes us feel like we have been invited to a large family breakfast in Italy. Even though he is very busy, he takes the time to greet each hotel guest and to wish everyone a “Buona Giornata” . In the evening he welcomes each guest and wishes every guest a good evening. He makes everyone feel like they are special guest who have arrived home for dinner. He manages this well serving meals and guests needs to perfection.
I would also like to mention the lovely middle aged woman who cleaned our room. She was so friendly when I came to the room to get something. She even gave me a tip on how to care for the flowers I had in the room.
There were also a few new faces serving the pool during the day. I was so delighted when Stephanie could speak to me in English. With all the positive attitudes of everyone at the hotel, including the very welcoming and helpful women at the front desk, it shows that this is a family run business that cares for their staff.
Additionally, the half board is excellent. The breakfast is amazing! There is everything imaginable to choose from. There are even lactose and gluten free selections. The service is superior to none. You never have to wait to order a cappuccino or a special order omelette; which does not cost extra. The dinner was excellent. There is a large salad bar/antipasto selection to start with. Followed by a 4 course gourmet quality dinner.
The pools are fantastic. The guests must be 14 years of age or older which truly makes a difference for a relaxing day at the pool. The panoramic view from both of the large pools is breathtaking. We had a blue lake triple room which had the gorgeous view of the village of Garda and the sail boats on the lake.
The Spa area was closed during high summer, therefore we did not visit it. However, we are sure it must be great considering everything else at the hotel is superior. We have made Hotel Madrigale our annual visit to Northern Italy.
Thank you all for a wonderful holiday.
翻译:我和丈夫、女儿再次在马德里加勒酒店度过了一段美好的时光。每年都给我们留下深刻印象的是工作人员。苏丹和迈克尔总是非常友好、细心和专业。然而,有一个人总是脱颖而出,那就是安杰洛。我们刚到的时候,他已经休息了两天。没有他,酒店感觉就不一样了,一切都很完美,但缺少了一些东西。第二天早上,当安杰洛非常热情地用“Buongiorno”迎接我们时,我们感觉自己终于来到了美丽的意大利。他的积极能量充满了整个房间。他让我们感觉自己被邀请去意大利参加一个大型家庭早餐。尽管他很忙,但他还是会花时间迎接每一位酒店客人,并祝大家“Buona Giornata”。晚上,他欢迎每一位客人,并祝每一位客人晚上好。他让每个人都觉得自己是回家吃晚饭的特别客人。他把这一点做得很好,把饭菜和客人的需求做到了完美。
我还想提一下打扫我们房间的那位可爱的中年妇女。当我到房间拿东西时,她非常友好。她甚至还教我如何照顾房间里的花。
白天还有几张新面孔在游泳池边服务。当斯蒂芬妮能用英语和我交谈时,我非常高兴。酒店里每个人都态度积极,包括前台非常热情和乐于助人的女士,这表明这是一家关心员工的家庭经营企业。
此外,半膳服务非常好。早餐很棒!有各种可以想象到的食物可供选择。甚至还有无乳糖和无麸质食品。服务无与伦比。您无需等待即可订购卡布奇诺或特别订购的煎蛋卷;无需额外付费。晚餐很棒。首先有丰富的沙拉吧/开胃菜可供选择。然后是 4 道菜的美食晚餐。
游泳池很棒。客人必须年满 14 岁,这对于在游泳池度过轻松的一天来说确实意义非凡。两个大型游泳池的全景令人叹为观止。我们住的是蓝湖三人间,可以欣赏到加尔达村和湖上帆船的壮丽景色。
温泉区在盛夏关闭,因此我们没有去那里。然而,考虑到酒店的其他一切都很优越,我们确信它一定很棒。我们每年都会去马德里加勒酒店 (Hotel Madrigale) 游览意大利北部。
感谢大家,让我们度过了一个美好的假期。